AIT 12.2019 – Banks and authority buildings: Customer-friendly and transparent
In the past, banks and authorities were perceived as institutions that provided services at the customer counter: Wait to be served at some point! The fact that this construction task in particular is subject to major structural changes, as it reflects what society and the individual citizen expect from these institutions, both in economic and social terms, became more than clear in our research on the topic of “Banks and Authorities”. Today’s banks are straightforward, friendly and transparent; public authorities are open, bright and empathetic – customer friendliness is always a top priority. And this is also expressed in the interior design – across national borders! See for yourself in the current December issue!